What is Elementos Argentinos?

Elementos Argentinos is one of the most important companies of Argentina in the design and production of rugs made entirely by hand.

Where can I buy Elementos Argentinos rugs?

You can buy our in-stock rugs online by visiting the CATALOG section on our website.

We also have two stores in Buenos Aires city:

Palermo Viejo: Gurruchaga 1881
Phone: +54 11 4832 6299
Schedule: Mondays to Fridays from 11 AM to 5 PM.

Recoleta: Arenales 1170
Phone: +54 11 4811 0653
Schedule: Mondays to Fridays from 11 AM to 5 PM.

Can I buy your rugs online?

Of course! At our Online Store you will see 3 sections that allow you to buy our rugs wherever you are:

PRODUCT CATALOG: there you will find in-stock rugs that are ready to be delivered, and made-to-order ones in standard sizes and color combinations.

DESIGN YOUR RUG!: here you will be able to choose the design you want and play with sizes and color combinations until you create the rug of your dreams.

COLORS: catalog of the colors available for the Design your rug! section.

What type of relationship does Elementos Argentinos form with the weavers?

Since its creation, Elementos Argentinos has believed and bet on Fair Trade, always following its guidelines: the prohibition of child labor, fair wages to the weavers for their work and sales at the lowest price possible in order to ensure product rotation therefore enabling year-round work for the artisans –to name a few. We guarantee the compliance of these rules by working with weaver and artisan Co-Ops, and partnering with NGOs specialized in this field.

In 2013 we became general partners and formed a cultural and commercial partnership with the NGO Sumampa/Adobe Association, who -for fifteen years- has done an exceptional job of developing textile art recovery in the province of Santiago del Estero, through the creation of a school of hand weaving and hand spinning, a school of arts and crafts and a large variety of social and community work.

What materials are the rugs made of?

All Elementos Argentinos’ rugs are woven with 100% natural pure sheep wool. We do not use polypropylene or other synthetic material. For this reason, our rugs are lavish, visually appealing, exceptionally smooth, easy to clean, eco-friendly and incredibly durable. Furthermore, pure sheep wool is a fireproof material, making it safe and stable.

How are the rugs made?

100% BY HAND. The wool is spun by spindle or distaff and we color it using either natural or mineral dyes that have UV filters. Once the desired tone is reached, the wool is washed again to properly set the color. Only then may the woven process begin, where the use of different sized looms allow us to provide a wide range of products to our customers: anything from a grand rug for a hotel to small bedside pieces.  There are no machines involved in the process of production. Just the expert hands of our weavers that have been working with us for more than ten years.

What is the difference between the 'Rugs from the Monte' and the 'Rugs from the Andes'?

RUGS FROM THE MONTE. 100% pure raw wool, spun on a spindle and woven by hand using a loom. The look: streaks of color, stylishly rustic, and exuding that handmade appeal. The feel: thick & unique, strong, untamed, plush, pure pleasure. Array of designs: one marbled color, striped lengthwise, mixed threads in two or three colors, honeycomb and fine comb patterns, and square tiled designs. Loom technique used: warp-faced, flat-woven weave.

RUGS FROM THE ANDES. 100% pure raw wool, spun on a distaff and woven by hand using a loom. The look: harmonious colors, sophisticated and elegant, urban and contemporary. The feel: soft, durable, and dense, beckoning you to go barefoot, get up close, and feel the texture against your skin. Array of designs: solid colors, striped widthwise, borders, zigzag or chevron patterns, moiré, melange and geometrical designs. Loom technique used: weft-faced, flat-woven weave.

Are Elementos Argentinos’ rugs resistant?

YES! To ensure our rugs last many years in good condition, we submit them to usage simulators and laboratory tests, from which we have developed a balanced yarn with a torque that retains the softness of the natural wool while simultaneously optimizing its resistant, providing greater durability. With minimal care, these pieces can last many years in excellent condition.

How do you maintain and clean the rugs?

The rugs are very simple to maintain but, like other home textiles, require some care. For more detailed information please visit the “Rugs: Placing, Care and Cleaning” section at the end of these FAQ’s.

How do you calculate the ideal size for a living room rug?

There is no such a thing as the “ideal” size for a rug. It will depend on the space available, but also on elements like the brightness of a room, the color of the floor or the style of the place.

If you have a good-sized living room, our recommendation is that the rug is placed 8” below the main chair, trying to contain at least the front legs of other chairs or armchairs and, of course, the entire coffee table.

If you have an extra-large space, then it is necessary for the rug to incorporate the entire living room set in order to divide it well into sectors.

In cases where you have a smaller space, we suggest the rug start at the edge of the couch, making sure it does not go under it (since this could shrink the space visually), and that clear and bright colors are used in the design (as long as the intended use of the rug and tones of the interior design allow it).

The criteria are similar when choosing a rug for a dining room, a hallway or even a bedroom.

What happens if I want a different size, design, or color combination to those offered on the site?

For special sizes and designs, please write to [email protected]

Will there be differences between the design I see on the website and the rug I receive?

Being unique pieces, made entirely by hand, there may be slight differences in the tone of colors, the size or the design pattern. In any event, our rugs are thoroughly checked, and they are sent to the customer only if they meet the strict quality standards we have worked with over the past decade.

How do I know if the colors I see on my screen are real?

The various devices we use (laptops, home computers, phones, tablets, etc.) generate different colors of the same image. That’s why we compared each of the colors available to the Pantone® Textile TPX international guide and created a Color Catalog available on the Online Store section of this website.

In order to be sure of the color you are about to choose for your rug, you may search it by code on the Pantone® Textile TPX guide or on the web (it won’t be as accurate as having an actual guide, but it will give you a more precise idea of that color)

Pantone® is a recognized global authority on color, provider of color systems and leading technology for the selection and proper communication of colors for a wide variety of industries.

Do you send color samples?

Unlike what happens with industrial and machine made rugs, our rugs are made entirely by hand. For us, producing a color sample is like weaving a small rug and requires proportionally the same process as a large one. As this turns out to be operatively non-viable for us, we suggest to use the Pantone TPX Guide as a color reference.

How soon can I expect my rug after ordering?

Most of the rugs in the CATALOG section, have immediate delivery.

In the case that you design your own rug, it takes 3 to 6 weeks to weave it, depending on the size and the complexity of the design.

What are the delivery options?

For international shipments we work with FedEx, since we’ve reached an agreement of special rates for our clients.

Shipments within Argentina, the Americas and Europe are free of charge.

Are custom duties included in international free shippings?

No. International free shipments and paid shipments are subject to import fees, duties, and taxes (which are levied once a shipment reaches the destination country) in addition to the brokerage fees/custom clearance charges that may be imposed by the carrier. These charges must be borne by the recipient. Elementos Argentinos has no control over these charges and cannot predict what they might be.

For specific information, please consult with your local government import office.

If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer.

Do you recommend the use of a Non-Slip Pad underneath the rug?

Always use a non-slip pad under handmade rugs. The non-slip pad, a mesh mat that is laid on the floor and simply placed underneath the rug without the need to stick it or sew it to the rug, is vital for the following reasons:

Safety: It secures your rug to the floor and prevents the rug from moving, providing more safety for everyday use.

Preservation: It protects the rug from the weight of furniture and provides added thickness, making the rug more plush and comfortable.

Cleaning: It helps to keep the rug clean by sending dust and sand (which are abrasive and harmful to the fibers) through the weave and depositing them onto the floor underneath.

Can I return my purchase?

All our international sales are final. We must mention, however, that we have not received a single complaint from customers who have purchased made to size rugs from us.

How do I know if this shopping site is secure?

To ensure the security of online transactions of this site, we have chosen two of the most recognized and prestigious companies in the world: MercadoPago for our Argentinean customers, and PayPal for our international clients.